Work / Case study
Plansy — one system for scheduling, clients, and reminders
A custom web application we built for a beauty salon. A work calendar, a client database, and SMS communication in a single tool that works comfortably from a phone.
Client
Beauty salon
Scope
Web application
Region
Tatra mountains, Poland
Approach
Tailor-made
The heart of the system
A calendar that sees the whole salon at once
Appointments color-coded by staff member, with confirmation status and a quick preview of visit details.
Why
A growing salon had outgrown its desk calendar.
A paper schedule, reminders sent by hand from a personal phone, review requests sent "whenever someone remembers" — with several staff members and many treatments a day, it all gets lost in the daily grind. The salon needed one place to see the whole day, a client's whole history, and every message sent.
Instead of squeezing into an off-the-shelf booking system with a subscription and a fixed feature set, we built a tool cut to fit: this salon's treatments, this salon's staff, and how they actually work — designed to be run mostly from a phone.
What Plansy does
01 — Calendar and work schedule
Appointments with an assigned staff member, treatment, duration, and confirmation status. Every staff member gets their own color, so who's working when is clear at a glance. Gesture-driven, built for the phone.
02 — Client database
A client record with contact details and visit history. Adding a client takes a moment, and each new appointment builds a history you can revisit before their next visit.
03 — SMS reminders and review requests
One tap sends an SMS reminder about an appointment — with the address, date, time, and a map link. Just as fast, you can send a review request right after the visit. The system tracks who's already had a reminder or request sent.
04 — Stats, colors, and permissions
Monthly summaries: appointment counts, unique and new clients. The owner sees the full client database and can send bulk SMS about promotions; a staff member sees their own schedule and client messages. Multiple locations, each with its own color.
1 system
instead of a notebook, sticky notes, and manual texts
3 modules
schedule, clients, client communication
2 roles
owner and staff member — each sees their own view
SMS + email
reminders and review requests from one place
These numbers describe the scope of the system. We'll add real usage figures (appointments/month, database size, confirmation rate) once the salon shares them.
Client communication
Fewer no-shows, more reviews — with no extra work.
SMS reminders cut no-shows without calling every client individually. Review requests go out right after the visit, while the impression is still fresh. A bulk SMS lets the whole client base know about a new treatment or a promotion.
Inside the app
"We drew on what we'd learned from earlier projects and gave the salon a tool for their daily work — not another subscription, a system built around how they actually run things."
blackpixel — on building Plansy
Need a tool built around your business?
We design and build web applications from scratch — around a real process, not someone else's template. Tell us how you work today — we'll propose a scope and next steps.